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Effective: May 9, 2026 · Last updated: May 9, 2026

Privacy Policy

This Privacy Policy explains how DanCueDigital LLC (“we,” “us”) collects, uses, and protects your information when you use PixVend.

1. Information We Collect

Information you provide

  • Account information — name, email address, password (hashed), store name, bio.
  • Payment information — processed and stored by Stripe. We do not store credit card numbers.
  • Content — photos you upload, gallery names, pricing, watermark settings.
  • Communications — support requests, feedback.

Information collected automatically

  • Usage data — pages visited, features used, timestamps.
  • Device information — browser type, operating system, screen resolution.
  • IP address — used for security, analytics, and approximate geolocation.
  • Cookies — see our Cookie Policy.

Face recognition data (Find My Photos)

  • When a Seller enables Find My Photos, we generate face embeddings (mathematical vectors) from uploaded photos using on-premise AI models.
  • Embeddings are numerical representations, not photos of faces. They cannot be reverse-engineered into images.
  • Buyer selfie uploads for face search are processed in real-time and not stored permanently.
  • All face data is stored on our own servers, not sent to third-party cloud services.
  • Face data is deleted when the associated photos are deleted or the Seller disables the feature.

2. How We Use Your Information

  • Operate and maintain the Platform.
  • Process payments and payouts via Stripe.
  • Generate thumbnails, watermarks, and display versions of your photos.
  • Send transactional emails (order confirmations, download links, payout notifications).
  • Provide customer support.
  • Detect and prevent fraud, abuse, and security threats.
  • Improve the Platform through aggregated, anonymized analytics.

3. Information Sharing

We do not sell your personal information. We share information only with:

  • Stripe — payment processing, seller onboarding, tax reporting (1099-K).
  • Prodigi — print fulfillment (buyer shipping address and order details for print orders only).
  • Cloudflare — CDN delivery, DDoS protection (photos and page content pass through Cloudflare’s network).
  • Law enforcement — when required by valid legal process (subpoena, court order).

4. Data Storage & Security

  • All data is stored on our own infrastructure in the United States (not third-party cloud services).
  • Photos are stored on dedicated storage servers with redundant disks.
  • Passwords are hashed using bcrypt. Sessions use secure, HTTP-only cookies.
  • All connections use TLS 1.2+ encryption.
  • We implement rate limiting, input validation, and other security measures to protect against common attacks.

5. Data Retention

  • Active accounts — data retained as long as your account is active.
  • Deleted content — removed from our servers within 30 days. CDN edge caches may persist up to 90 days.
  • Closed accounts — all personal data and content deleted within 30 days of account closure, except transaction records retained for tax/legal purposes (7 years).
  • Backups — rotated on a 30-day cycle.

6. Your Rights

All users

  • Access — view your data in your dashboard at any time.
  • Export — download all your photos and data via the Data Export feature.
  • Deletion — close your account from your dashboard to trigger data deletion.
  • Correction — update your information from your dashboard.

GDPR (EU/EEA residents)

Under the General Data Protection Regulation, you have additional rights including data portability, right to object to processing, and the right to lodge a complaint with your local supervisory authority. Our legal basis for processing is: (a) contract performance (providing the service), (b) legitimate interest (security, fraud prevention), and (c) consent (where applicable). Contact [email protected] for GDPR requests.

CCPA (California residents)

Under the California Consumer Privacy Act, you have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information. Contact [email protected] for CCPA requests.

7. Children’s Privacy

PixVend is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it promptly.

8. International Transfers

Our servers are located in the United States. If you access PixVend from outside the US, your data will be transferred to and processed in the US. By using the Platform, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email at least 30 days before taking effect.

10. Contact

Privacy questions or data requests: [email protected]

DanCueDigital LLC · Florida, United States